We are so confident in our product, that we guarantee you will successfully pass the MBLEx. If not, we will extend your subscription until you become an LMT! By committing to a test prep such as Bamboo, we guarantee that you will be better prepared to pass the MBLEx.
As a matter of fact, should you not pass the exam, we will extend your subscription until you do. Simply contact us after your exam to discuss a plan for your success.
Requests for cancellation are handled individually and are based on technical errors, i.e., the user was unable to access the Test Prep Package due to electrical, or device malfunction. If you have documentation of a technical issue that has prevented you from accessing Bamboo, please provide such evidence and our team will review the request. All cancellations are subject to a $15 handling fee.